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Frequently Asked Questions
No. Our fee is commission-based on accommodation fare earned. If there are no bookings in a given month, there is no management fee for that month.
Everything listed in the inclusions above. There are no add-ons and no features available only at a higher tier.
We document property condition with photos before and after every stay. Damage claims are managed through the relevant platform’s protection policies and, where applicable, your landlord insurance. We assist you through the claims process.
Yes. You retain full control over your property’s availability. Block-out dates are managed through your owner portal and take effect immediately.
The 180-night cap is an NSW government restriction that limits non-hosted short-term rentals in most Sydney council areas to 180 nights per calendar year. We take care of this entirely — managing your calendar to optimise revenue within the cap, and filling the remaining days with medium-term bookings of at least 21 nights so your property never sits idle.
We manage properties across Sydney’s Eastern Suburbs and Inner City, including Bondi Beach, Surry Hills, Paddington, and Coogee. Contact us to confirm coverage for your specific suburb.
